Support

HLOD!! for iPhone. Last updated 2026-10-22.

Help with the game, your data, and bug reports. HLOD!! is for ages 16 and over.

Contact us

Email HLODsupport@icloud.com. We reply within 5 business days. We reply to data requests within one month and finish deletions within one month.

Email support

Made by an independent developer.

Common questions

Is this real money?

No. HLOD!! uses virtual points only. You cannot put real money in or take any out, there is nothing to buy and there are no prizes. Points have no value outside the game.

Is this financial advice?

No. HLOD!! is a game. Nothing in it is financial, investment or trading advice, and your score says nothing about real markets.

What is the first screen that asks about my data?

It is called "Your data. Your choice." It asks whether we may see how you play. Tap Share and we get your choices, scores, timings, survey answers you type, and a player name. Tap Don't Share and nothing is sent. Both are fine, and the game works the same. Your play is saved on your phone either way. Nothing is sent before you choose.

How do I stop sharing?
  1. Open the menu: tap the gear button, or press and hold with two fingers.
  2. Find the section called Your data. Your choice.
  3. Switch off the Share switch.

New play then stays on your phone. Stopping does not remove what was already sent. To remove that, see "How do I delete my data?"

How do I get a copy of my data?
  1. Open the menu.
  2. Under Your data. Your choice., tap Get a copy of my data.
  3. Save or send the folder from the share sheet.

You get a Read Me page in plain language, a data file, and spreadsheets (CSV) of your choices and rounds. This is your copy of what is on your phone. If you shared, we also hold a copy; email us to ask for it.

How do I delete my data?

Open the menu, find Your data. Your choice., and tap Delete my shared data. If that does not work, or for older data, email HLODsupport@icloud.com with your install ID and we will delete it within one month. See Your data: steps below.

Where is my data on my phone, and can I delete it?

The game saves your play as small text files (ending in .jsonl) in its Documents folder. Open the Files app, go to On My iPhone, and open the HLOD!! folder. You can delete the files there, or delete the app, which removes them.

What is the Game Center name option?

Off by default. If you switch on Use my Game Center name, Apple asks you to sign in to Game Center, and the game uses your Game Center nickname as your player name. Switch it off to go back to a generated name such as T-AB12. You can also type your own name under Tester Tools > Player ID. Names already sent stay in your records until deleted.

How do I change the sound or haptics?

Open the menu. Haptics turns vibration feedback on or off. Sound plays on silent mode decides whether sound ignores your phone's silent switch. Under Tester Tools, Sound pack lets you pick a sound style. You can also mute sound with the speaker button on the game screen. If you hear nothing, check your volume and silent switch.

How do I replay the tutorial?

Open the menu and tap Replay the tutorial.

Why are there surveys?

After some runs the game asks a few short questions. Typing answers is optional. If Share is on, they are sent to us; if not, they stay on your phone. The longer survey has a No more surveys button that switches them all off.

The headlines look odd, wrong or upsetting.

The game mixes real public headlines with made-up ones. Real headlines come from third-party sources, are shown without our endorsement, and can be inaccurate or about distressing events. Made-up characters and news are fiction. If a headline bothers you, email us the headline text and we will look at it.

The headlines are not loading.

The app needs an internet connection to fetch real headlines. Without one, or if a source is down, the game uses its built-in made-up headlines.

Do I need an account? Does it cost anything?

No account is needed. The game is free, with no ads and no in-app purchases.

Can I delete my account?

Account deletion does not apply, because HLOD!! has no accounts. Your play is tied to a random install ID. To delete what we hold, see "Your data: steps" below.

Does resetting my points cost anything?

No. Resetting your points costs nothing. Points are only part of the game.

Who can play?

HLOD!! is for ages 16 and over.

Your data: steps

Find your install ID

Your install ID is a random number the game makes on your phone. Open the menu (gear button, or press and hold with two fingers) and look under Your data. Your choice. In newer versions it is shown there with a Copy ID button. In any version it is also in the copy you get from Get a copy of my data.

Delete your data in the game

  1. Open the menu (gear button, or press and hold with two fingers).
  2. Under Your data. Your choice., tap Delete my shared data.
  3. Read the message and tap Delete and stop sharing. Share turns off.

If you reinstalled the game or played on another phone, the button cannot reach the older data. Use the email steps below.

Ask us to delete your data

  1. Email HLODsupport@icloud.com with the subject "Delete my HLOD!! data".
  2. Include your install ID, and your player name if you know it. Send it from the phone if you can: that is how we know it is you.
  3. We delete your scores, choices and survey answers from our storage within one month. We email you when it is done.

Files on your own phone stay until you delete the app. Apple may keep backup copies for a limited time under its own policies. Apple also keeps its own records for Game Center and iCloud. Details are in the Privacy Policy.

If you know just your player name, we may ask you for one fact that you would know, such as the date of a survey answer. We do not ask for ID documents.

Reporting a problem

Email HLODsupport@icloud.com with the subject "HLOD!! bug report". If you use TestFlight, you can also send feedback from TestFlight. Please include:

Please do not send passwords or other sensitive details.

Sending feedback

Ideas and comments are welcome. Use "Send feedback" in the game. Or email HLODsupport@icloud.com with the subject "HLOD!! feedback". If Share is on, feedback you type in the game is sent to us. If it is off, it stays on your phone.

Reminder

HLOD!! uses virtual points only. No real money, no real trading, not financial advice. See the Terms of Use and Privacy Policy.